Our Customer Reviews


Mrs G - London

I think I've spoken to everyone there over these past weeks and I'm sure you must have thought 'it's that mad Irish woman from London again'! Anyway, I just wanted to say how delighted I am with my new Summerhouse, which has surpassed all expectations. I've never been to any of your showrooms, but it was your fantastic website, the wonderful customer service from each of you, and gut feeling that made me think I was making the right decision in choosing Crane Sheds and Summerhouses. Thank you all so much, and last but not least please pass on our thanks on to Ian and his colleague, whose name escapes me, for delivering and installing the summerhouse... two of the nicest and most charming gentlemen you could wish to meet and true ambassadors for your company. From one happy customer J

Mr B - Norfolk

I would like to comment on the positive, polite and hard working team, for their very good quality in approach and high quality of their work. I will certainly recommend Crane's to the people who know me.

Mr C - Oxfordshire

I just wanted to let you know that we have been delighted with our Blakeney Summerhouse and it is getting a lot of use despite the appalling weather we have had since it went up on 13th June. The specification we eventually worked out with your help is exactly what we wanted and fits the site perfectly. Communication with the factory worked well and the team who came to install it did a very professional job. We will have no hesitation in recommending Crane to our friends.

Mr and Mrs W - Berkshire

We recently had a summerhouse/shed fitted, and this is to say how happy with the completed work we are. All went well from ordering through to the finished job. Your fitters, Ian & Dean, who are obviously busy chaps, at no time did we feel we were one of many and time was taken. So a big thank you to all Crane staff. I'm sure we shall get great use of this lovely building for years to come.

Mr C - Farnham

I just wanted to write and let you know what a brilliant job you are doing. We have had a garden office installed and we couldn't be happier. Your staff are superb and a credit to the company. They work hard, fast and yet carefully. Thank you for everything.

Mr A - Harborough

I thought you would like to know that the shed you installed five years ago just had a repaint and looks as good as new. Best shed on the market that's for sure. Terrific quality.

Mr & Mrs M - Foulsham

A very quick thanks to all your team for our Morston Summerhouse which was installed today - just outstanding in every way.

Mrs S - Devon

A big thank you to all at Cranes. Great service from pre-ordering information through to installation, nothing has been too much trouble, questions answered quickly and efficiently. The shed I ordered is of excellent quality and craftsmanship and has lived up to my expectations. So refreshing to find a company who have a pride and belief in their product. It's been a pleasure doing business with you.

Mr & Mrs R - Gloucester

We wish to express how happy we are with the summer house that was fitted earlier this week. The gentlemen who undertook the fitting were very courteous and professional, and were a credit to your Company. The electrician was also very professional and helped us decide the location of the various electrical fittings. We shall certainly recommend Crane as a very good Company with which to deal. Again, many thanks.

Mr & Mrs C - Wiltshire

We would like to thank you for the level of professionalism, service quality and flexibility you have shown us during our recent purchase of a Holkham Summerhouse. You may recall that the initial ex-demo summerhouse we ordered was delivered not quite as advertised. Your understanding and excellent customer service in responding promptly and courteously, taking full responsibility for addressing the issue was exemplary. We would like to thank Crane Sheds and Summerhouses for the excellent service and great quality Summerhouse. We would thoroughly recommend your company to anyone who wished to purchase a quality shed or summerhouse. Quality is clearly both at the heart of your products and your service ethos - Thank you.

Mr A - Brighton

As you will be aware, I took delivery of my garden shed over the last two days. The reason for this memo is to tell you how delighted I am, not only with the finished product, but equally important from my standpoint, the manner in which installation was conducted. I had visited your show-ground in Newbury late last year to evaluate your buildings. As I considered them to be first rate I placed my order in January. The support and advice I received from your associates, Pauline and Tony, was outstanding. The installation was carried out this week by your associates from Narford in a most professional manner. Cliff and his colleague were both courteous and efficient as was your electrician. I can't commend you too highly. Thank you for a good product delivered in the very best manner. I should be grateful if you would pass on my comments to ALL interested parties.

Mr & Mrs H - Somerset

I just wanted to let you know that my Garden Studio was put together yesterday and today here in Frome! AND I LOVE IT! I also wanted to say that the two gentleman who came to our house and erected the studio in the garden, were polite and professional. They are both a credit to your company and we will shout 'Crane' from the rooftops here in Somerset as the most fantastic service and product of course! The response I have had so far from friends and family is astounding! - hopefully this will produce orders! We very much look forward to sitting and admiring our home and garden from the studio, it will be an asset to our family life. Thank you and it's been an absolute pleasure doing business with yourselves. Please let the gentleman know how happy I was! They manoeuvred the trailer and van in my rather difficult driveway with ease and not one complaint! THANK YOU

Mrs B - Cambridge

The studio and little shed are absolutely SUPERB!! Stuart and Matthew have done a wonderful job installing and are such nice, polite and obviously hardworking people. You have a great team working for you. The quality of everything looks excellent. Thank you so much for the time you took to drive over to help measure up and plan: the result is beautiful and I'm very pleased with the colour choice and proportions. My husband has not yet seen it, but when he gets back tonight I know he'll be delighted too. I'm an extremely happy customer!

Mr & Mrs C - Herts

It is a pleasure to drop you a line to say how delighted we are with our new deluxe railway shed which was finished yesterday. From our initial meeting we realized we were dealing with a professional company and this was only enhanced by the quality of product delivered and the service which accompanied it. The concrete base was laid by Cliff and Andy, the shed erected and finished by Andy and Gary and your part of the electrical work done by Jack. All work was carried out with minimum disruption, tidily and with care not to damage our garden. The men were courteous, considerate, well mannered and appeared to take a real pride in their work. With the exception of a couple of gutter fittings having to follow by post (these things happen) the experience of dealing with Cranes did not disappoint. Company uniforms and spotless vans added to the professionalism. I notice since placing our order you have taken half page ads in Railway Modeller magazine ! Our thanks to all concerned. We would certainly recommend Cranes.

Mr H - Norfolk

I have recently had cause to consider the Garden Shed I purchased from Crane Garden Buildings over 3 years ago. At the time of purchase, I was very pleased with the process and felt the installation team were both efficient and courteous. Three years on, my garden shed continues to impress. It is still in very good shape and free from any leaks or warping. The doors still open and close properly without any issues and none of the timber is cracked despite the south facing location in direct sunlight. In summary, thank you very much for all you efforts as a company to deliver an excellent level or service and quality of product.

Mr K - Essex

We are delighted with our summerhouse and were very impressed with the way it was erected in a single day in what was very unpleasant weather. Thank you. I would be happy to recommend and endorse your company... excellent! Many thanks

Mr T - Ipswich

I wanted to express our complete satisfaction with the Burnham Studio and the installation provided by your team. Stuart and Martin did an excellent job and faced the challenge of getting everything up to the site positively and with good humour. Your electrician, Jack, was completely professional and wanted to ensure he met all our requirements. His young colleague Eric also helped carry the components up to the site. If you have prospective customers in this area who would like to see the studio, we would be very pleased to show them.

Mrs A D - Wiltshire

I write to say how impressed I was with the staff who erected my Studio last Tuesday and Wednesday. Cliff and Andrew worked so hard, and carefully, despite an initial problem about access to the site with the base sections. Darren, the electrician, arrived on Wednesday and also worked hard with installing the electrical pack to my requirements. Today, our electrician connected the studio to the mains and the sockets, and spotlights, are all working brilliantly. I am enjoying painting in my new studio and hope that the work will do justice to the space! My thanks again to the team.

Mr & Mrs G - Wiltshire

You have two very satisfied customers! Our new shed is excellent and we are very pleased with the colour. Please thank your efficient and polite workmen who erected the shed in two hours and dealt with the difficult access around parked cars without complaint. You should be very proud of your company with an excellent product, caring workers and "nothing is too much trouble" customer service. Thank you again.

Mr R - Essex

I had to put pen to paper or rather finger to keyboard and email you. After 12 weeks wait and a big bill, My shed arrived Tuesday 10th September. What can I say, this is not a shed it is a vastly superior model railway building. Well worth the expense and wait. Roger and Steve arrived on time and although having to navigate down the overcrowded cul-d-sac to My house, were both cheerful and efficient. The shed is more than expected even after visiting Narford to view the sheds. From the first phone call, through dealing and ordering with James to the final payment over the phone everyone at Cranes has been both friendly and professional. Although there was a small problem it has now been sorted in your usual friendly manner. Once again thank you all for your wonderful service and a shed to make the neighbours jealous and modelling an even bigger pleasure.