Our Customer Reviews
Mr R - London - October 2020
I was very happy with my experience with Crane. All Crane staff were extremely helpful, and the installation crew were a pleasure to have around.
Ms H - Hertfordshire - October 2020
I was impressed by the way the installation team got on with the work once on-site; at no point did I look out to see them not working hard. Every stage of the installation was explained to me and timescales adhered to. They were quick, efficient, and professional.
Mr R - Cheshire - October 2020
The team that fitted the shed were great. Very professional and great communication too.
Mrs M - Gloucestershire - October 2020
Brendan’s team were very professional, taking care to make the base perfectly level. The team that put the building up, Kenny and Rob, were also incredibly professional. I was amazed at how quickly both teams worked. They also seemed to enjoy their jobs and were proud of the results. I am very happy with my Crane Burnham Studio and it looks even better than I imagined. Thank you!
Mrs P - Surrey - October 2020
Sales staff and fitters very professional and helpful. Fitters excellent - long time since I've seen anyone work so hard and do such a good job!!
Mr B - Lincolnshire - October 2020
We were advised by your Nottingham staff that a reduced roof height would be necessary for planning purposes if the summerhouse was within 2m of a boundary. We understood this, especially as a neighbour phoned us within hours of the erection and we were able to reassure him that we, and Crane, had complied fully with planning regulations.
Mrs B - Derbyshire - October 2020
Jean in the sales office at Nottingham is lovely and very helpful. The men who came to install both the base and the shed were very polite and helpful. They worked very professionally and very quickly.
Mr H - East Sussex - October 2020
Emma in your Brighton office was very informative and helpful. Your installation staff were excellent.
Mr M - London - October 2020
Everything was very professionally carried out and the installers were well mannered, respectful, and helpful.
Mrs P-W - Wiltshire - October 2020
Everyone we dealt with was fab!
Mr W - Berkshire - October 2020
For a premium product and premium price, I would expect the Rolls Royce Service, which I got. Well done 👍
Mr H - East Sussex - October 2020
Emma at your Brighton show centre was courteous and efficient - a good ambassador for Crane.
Mrs W - East Sussex - September 2020
I was very impressed by how the two installation guys worked together, they knew exactly what the other was doing in order to put up my shed with ease and expertise. There was no mess or fuss, just an excellent job well done! On leaving my garden and following all government guidelines where Covid-19 is concerned, it was explained to me about paperwork being left inside my shed and how to care and look after my shed for the future. I have already been approached by neighbours saying how wonderful my shed looks; I had no problem recommending Cranes. With so much going on in this world today, my shed will most certainly now be a place where I can now escape to! Thank you, Crane!
Mrs H - Oxfordshire - September 2020
When I first wanted to look at the Crane display at Burford, Andrew was wonderfully helpful. He instantly understood what I was looking for, although I was not sure myself, and persuaded me to look at sheds which were cheaper than I originally thought I wanted. As a direct result of this, I decided to order a Holkham Summerhouse as well as a couple of sheds! When Andrew came to my house to advise on where the sheds should be sited, he again suggested solutions I had not thought of; he pointed out that my original idea involved unacceptably pruning a tree. By the end of it, I felt that Andrew was a personal friend, and later when I spoke to Robert on the phone, it was clear that everything I had discussed with Andrew had been passed on so I did not have to explain anything and felt that he too was a friend. It was a very professional operation.
Mr M - Surrey - September 2020
From enquiring to the delivery of the shed, it was an excellent experience. The base laying crew and the installation crew were all impressive in all aspects of their work at the property - a real credit to Crane.
Mrs W - Wiltshire - September 2020
It all ran very smoothly, from looking at the building in Buford Garden Company to the laying of the base and the assembly of the building. Sam and Charlie who built it were charming, despite it being extremely hot on both days! It was all perfect, thank you!
Mrs B - Buckinghamshire - September 2020
The two guys who delivered and erected the shed were brilliant. Very professional, organised, and courteous. Gold star for them!!
Mr W - Gloucestershire - September 2020
Andrew at Burford, our first point of contact right before lockdown, was really helpful, and a great introduction to Crane. Our other personal point of contact were the fitters. They were excellent. Friendly, knowledgeable and the work was done quickly too. Overall, very happy.
Mrs F - West Midlands - September 2020
The installation team were polite, professional, and superb ambassadors for your company. The whole experience, from the phone call advising of arrival time until the moment they finished the job their approach to the task and to us, as customers, was exceptional.
Mrs P - Cumbria - September 2020
The installation team were fabulous. They rang first thing, they arrived on time and they installed the shed in Lakeland rain. They were wet through when they finished, they smiled throughout and were then driving to Scotland for the next day. They never complained.