Our Customer Reviews


Mrs H - Surrey - November 2019

Robert at your show site in Sunningdale, where we first saw your product, was very helpful. He was also reassuring and helpful when we contacted him about the base required. The two members of your fitting team who installed our shed were very polite and professional.

Mr & Mrs M - West Sussex - November 2019

The service we received was outstanding. Everybody was delightful, considerate and competent. A special thanks to Emma, your advisor at your Brighton show site. She is the ultimate ’can do’ person, nothing was too much trouble. We loved her!

Dr S - Dorset - November 2019

I first met Lee at the Chelsea Flower Show and he was incredibly helpful in working with me to realise my dream shed. The installation team were great and the chap who came to finish off some details was great and loved my dog. Last year I had a greenhouse supplied by a big-name company and, while I am thrilled with the finished product, the installation process was a nightmare. My experience with Crane has been the complete opposite, they were brilliant throughout!

Mrs B - Cambridgeshire - November 2019

Very pleasant staff at every stage of purchase. No pressure from sales staff on initial enquiry and staff who constructed the base and erected shed were very efficient and courteous.

Mr & Mrs K-B - Cambridgeshire - November 2019

We found Joe easy to deal with, attentive but not in any way becoming the archetypal pushy salesperson. Joe allowed us to take our time when choosing our shed and answered our questions in an honest, straightforward and polite manner. The installation teams were professional, making clear their requirements for water and electricity before they arrived. Clear communications given about their arrival times, introductions were given over the phone and on arrival. Very helpful with any queries on the day and gave suggestions, for example, regarding the installation of pea shingle surround before the final fit of the shed. Crane is a very nice company to deal with, we found them completely professional, good at communicating, trustworthy and completely reliable. We have no hesitation in recommending Crane in the provision of their products and service. Very well done.

Mr L - Lincolnshire - October 2019

Kenny, the senior fitter, was very skilled and worked non-stop to get the task done. It was amazing to watch him work. Ryan was also very capable. They had good teamwork, were courteous and took pride in their work - excellent.

Dr S - East Sussex - October 2019

I would particularly like to give a plaudit to Emma at your Brighton show site for her very attentive helpfulness throughout the project. It was a real pleasure to deal with her and nothing was too much trouble.

Mr P - Nottinghamshire - October 2019

We were very impressed with Jean for her patience & understanding, and Simon for his knowledge & warm accommodating welcome. Both lads from your installation team were great. They were polite, speedy & efficient. We are very happy with our building, thank you!

Mr C - East Sussex - October 2019

Emma at your Brighton Show Site was brilliant to deal with. She was very clear, informative and helpful.

Mr G - Nottinghamshire - October 2019

Both fitters were absolutely fantastic! They were very good and worked their socks off.

Mr B - Staffordshire - October 2019

Your team at Trentham were excellent. They couldn’t have been more helpful.

Mrs B - Norfolk - October 2019

Everyone I spoke to and those involved with erecting my two sheds were very helpful and pleasant. Andrew at Narford couldn't have done more to help us. From start to finish, I am very happy with everything.

Mr J - Nottinghamshire - October 2019

You cannot improve on excellent! Everyone who came along to build our summerhouse was very helpful, courteous and efficient. Simon, your advisor at your Nottingham show site, was particularly personable. He was informative and knowledgeable when we first enquired about this and gave us all the information we needed to make our choice. He is obviously a very skilled salesman! We are very grateful to him for enabling us to have a first-class garden retreat.

Mr H - Cumbria - October 2019

There is no doubt that I made the correct choice of garden shed supplier. I was impressed with all the teams’ approach, from our first meeting to their professionalism and organisation when onsite, they are a distinct credit to Crane Garden Buildings.

Mr O - East Sussex - October 2019

We were especially impressed with Emma at your Brighton show site who couldn't have been more helpful or easy to deal with. She was very professional, knowledgeable and personable.

Mr S - East Sussex - September 2019

Emma at Brighton was extremely helpful. She made the ordering process really easy. The fitters, Mathew and Charlie were brilliant - they worked so hard and to such a high standard. Thank them from both of us.

Mr L - Gloucestershire - September 2019

The sales team were very professional and knowledgeable. The two fitters were very efficient, respectful and pleasant. Overall the service was great!

Ms L - Oxfordshire - September 2019

I was very impressed with the level of customer service provided by Robert at Burford and the help and advice I was given by Peter on the Chelsea Stand earlier this year.

Miss C - Berkshire - September 2019

It was great that Darren came out before the build to advise me on the existing base and its suitability. Both fitters were really friendly and efficient, and they communicated with me at every step of the build to ensure I was happy.

Ms A - Oxfordshire - September 2019

All members of staff encountered throughout the process were incredibly helpful, informative and easy to talk to. Communication throughout the project with Andrew at Burford was exceptional and he was always quick to answer queries, provide support and assist us in any way possible. When Andrew was on holiday, Rob stepped in to support us and was equally helpful with all our enquiries. Both men visited us at home to provide support and advice which was hugely appreciated.