Our Customer Reviews
Mr & Mrs B - Wiltshire - January 2020
Pauline (from the Newbury office) was fantastic. She worked really hard to support us through our purchasing process. She was genuinely interested and engaged. Nothing was too much trouble for her. The workmen who erected and installed the building were also amazing. So hardworking and incredibly efficient. Very impressive.
Mr S - Norfolk - December 2019
All staff that we dealt with were friendly and helpful. We have previously bought a Crane Summerhouse and that's why we chose Crane again.
Mr B - Gloucestershire - December 2019
All very professional and informative and communication good throughout all aspects of the purchase, manufacture, delivery and installation.
Mr H - South Glamorgan - December 2019
I was particularly impressed by the workmen who came to create the concrete base. My dog loved them! The team who erected the building were also very professional and helpful. Both work teams were pleasant and took a great deal of pride in their work.
Mr P - Oxfordshire - December 2019
Andrew at your Narford show site was excellent, I couldn't fault him. He worked with me to customise my shed to the level that was possible and suggested changes to help with my requirements, various options given, samples sent out, really faultless. A premium service befitting the premium product and price.
Mr D - Buckinghamshire - December 2019
The staff were very knowledgeable about the product and gave sound advice regarding the care of the product. The installations team had a nice, friendly attitude and they looked like they really enjoyed their work (despite the weather).
Mrs H - Surrey - December 2019
Very impressed by the team that came to put shed up. Also, when I called to find out timings for the day, I had a very helpful conversation about what jobs the team had that day that allowed me to plan my day.
Mrs D - Berkshire - December 2019
All the people that we had contact with were very good. Sales were helpful and informative, followed up on calls and advise, and were not pushy. The installations team were efficient, hard-working and completed within the timescale. The electrician was very polite, professional and completed the work quickly. He also explained what he had done and showed us the completed work before leaving, which was appreciated.
Dr M - Nottinghamshire - December 2019
Your sales team in Nottingham were excellent. They were really helpful in explaining the options and a real pleasure to deal with. And the installation team did an excellent job and again were great to deal with. When I called to make payments, the office team were very helpful too. And the installation date was much sooner than we were originally advised when we initially placed the order, which was a very pleasant surprise. All in all, a very good experience, and we're very pleased with our building. Thank you!
Mr & Mrs W - Berkshire - November 2019
Pauline at Newbury was very helpful and obviously had lots of experience. Your installers, Craig and Reece, were very good and quick. Again, obviously very experienced. Our shed was erected perfectly on the base.
Mrs D - Berkshire - November 2019
All the people that we had contact with were very good. Your sales advisors were helpful and informative, followed up on calls and advise, and were not pushy. The installers were efficient, hardworking, and completed within the timescale. The electrician was very polite, professional and completed the work quickly. He also explained what he had done and showed us the completed work before leaving, which was appreciated. I am very happy with everything.
Dr M - Nottinghamshire - November 2019
Simon at your Nottinghamshire show site was excellent, really helpful in explaining the options and a real pleasure to deal with. And Jamie and Ryan from your installations team did an excellent job and again were great to deal with. When I called to make payments, the office team were very helpful too. And the installation date was much sooner than we were originally advised when we initially placed the order, which was a very pleasant surprise. All in all, a very good experience, and we're very pleased with our building. Thank you!
Mrs L - Norfolk - November 2019
I was very satisfied with your service at all stages and I can't fault any of the staff I had contact with. I love my new garden shed/workshop!
Mr G – Wiltshire – November 2019
Every person we dealt with, from the show centre to the base building and the shed installers, were all excellent, communicative and did great jobs exactly when they said it would be done. We were very impressed!
Mr M - Kent - November 2019
Your team are a credit to your company. We found them polite, very hardworking, and professional. It was a pleasure to have them at our property and erect our building. Also, they were very tidy workers. Very impressed customer.
Mr W – Surrey - November 2019
I have no complaints about any member of your staff. The two men that installed the summerhouse went about their work in a very professional manner.
Dr P - Oxfordshire - November 2019
The guys who came to fit the building were great. They were friendly, efficient, competent. We were very impressed.
Mrs H - Surrey - November 2019
Robert at your show site in Sunningdale, where we first saw your product, was very helpful. He was also reassuring and helpful when we contacted him about the base required. The two members of your fitting team who installed our shed were very polite and professional.
Mr & Mrs M - West Sussex - November 2019
The service we received was outstanding. Everybody was delightful, considerate and competent. A special thanks to Emma, your advisor at your Brighton show site. She is the ultimate ’can do’ person, nothing was too much trouble. We loved her!
Dr S - Dorset - November 2019
I first met Lee at the Chelsea Flower Show and he was incredibly helpful in working with me to realise my dream shed. The installation team were great and the chap who came to finish off some details was great and loved my dog. Last year I had a greenhouse supplied by a big-name company and, while I am thrilled with the finished product, the installation process was a nightmare. My experience with Crane has been the complete opposite, they were brilliant throughout!