Our Customer Reviews


Mrs K - Surrey - July 2020

We are thrilled with our shed and were particularly impressed by the team that came to build it. It was delivered only 7 weeks later than our original date due to COVID, clearly, Crane have managed this crisis brilliantly and somehow managed to keep your customers happy! Thank you for all the hard work

Mr G - West Sussex - July 2020

Peter was extremely helpful and a pleasure to deal with. He is the sort of person who makes buying something that's a big-ticket item (and a Superior Shed was a big-ticket item for me) enjoyable and worry-free. His knowledge of the product and helpfulness in unhurriedly guiding the choice of specification was most impressive. The two fitters were both extremely polite, accommodating and very efficient.

Mr C - Surrey - July 2020

I am writing to say how pleased I am with the two new garden buildings recently supplied by yourselves and how they have transformed our garden. The quality and finish of my summerhouse and shed are exceptional. I would also like to formally recognise the two-man installation team (Callum and Liam) they worked with extreme professionalism at all times and worked late into the eve on the first day to get both shells up and watertight, as rain was predicted the following day. They were extremely polite, very neat and tidy, and completed both buildings with real detail to finish. I hope they will receive this message of thanks as they really are a credit and ambassadors to Crane Garden Buildings.

Mr A - Staffordshire - June 2020

The salesperson at Trentham, Ben, was very helpful and came & looked at our site and recommended a professional landscape gardener to lay the foundation properly. After the lockdown, we were happy that we got our delivery fairly quickly. The shed assemblers were efficient and speedy.

Mr S - Surrey - June 2020

The two shed installers were very good, efficient and helpful.

Mr K - Oxfordshire - June 2020

I thought that the guys who fitted the shed were excellent. My garden is a difficult site to access and they were able to deliver as promised.

Mrs S - London - June 2020

I was impressed with Crane Garden Buildings from beginning to end. The installation guys were brilliant.

Mr M - Surrey - June 2020

The circumstances were complicated for delivering and installing my shed as a result of the current situation caused by the Corona pandemic, but I was particularly impressed with the punctuality and politeness of your staff members.

Mr M - Surrey - June 2020

The circumstances were complicated for delivering and installing my shed as a result of the current situation caused by the Corona pandemic, but I was particularly impressed with the punctuality and politeness of your staff members.

Ms H - Warwickshire - June 2020

Everyone was lovely to deal with and very helpful and knowledgeable. I was so impressed with the workmanship of the fitters. They have done a great job and were really helpful and pleasant throughout.

Mrs C - Oxfordshire - June 2020

I don't think you could have done anything else to improve my experience with you. The two guys that came to install my Ickworth Summerhouse were friendly. I was particularly impressed with the two guys that came the previous week to lay the base. I have a very sloping garden and they had to build the back of the base up a bit. Excellent staff and service. All four members represented Crane very well. We are really enjoying our Crane Summerhouse. It was even tranquil watching the heavy rainstorm yesterday!

Mr W - Norfolk - June 2020

I was very happy with the pre-installation contact, particularly in difficult circumstance during lockdown.

Mr & Mrs L - Berkshire - June 2020

We found Pauline from your Newbury office really very helpful and easy to talk to.

Mrs W - Berkshire - June 2020

Very polite, followed social distancing and completed the installation of my shed quickly and efficiently.

Mr D - London - June 2020

Initially, I thought that Crane were expensive. Now that I have experienced the whole process, Crane aren't expensive, they're just in a different league to everyone else! Emma from Brighton, Pauline from Newbury and Andrew were all outstanding.

Mrs M - Norfolk - June 2020

This has been a particularly difficult time in which to purchase a summerhouse given the difficulties of coronavirus and lockdown but Crane Garden Buildings managed the situation very well.

Mr W - Wiltshire - June 2020

Everything from our first visit to the Burford show centre to the completion of the build at our home was excellent and, from our experience, could not be improved. Everyone from the sales office and HQ staff to the people carrying out the build were all helpful, efficient and polite.

Dr M - Nottinghamshire - May 2020

Helpful professional staff at every point of contact. Staff who delivered and installed were very careful to maintain social distancing and were very pleasant with us. Despite difficult circumstances caused by Covid-19 we received our garden shed in perfect condition and are very happy with the product and service.

Mr O - Surrey - May 2020

Frankly, everyone was great, from Darren in sales, Samantha in Customer Service and the delivery and installation crew. Everyone was courteous and helpful. Thanks, Crane, we are very pleased with our shed and the service around it.

Mrs S - Hertfordshire - May 2020

I was particularly impressed with the helpfulness of Helen in the sales office in St Albans.