Our Customer Reviews
Mr W - Berkshire - June 2018
Your company is a class act, and everyone with whom we had contact showed the highest levels of courtesy, genuine interest and professionalism.
Ms W – Derbyshire - May 2018
Everything was great and to our satisfaction. Simon at the Nottingham showroom was very helpful without being pushy. And the installation team were very professional and friendly.
Mr B – Buckinghamshire - April 2018
I've got to say, the building quality is excellent, and I'm so glad I went with the insulation in the floor, roof and double-glazed windows. The heater heats the room quickly, and once the desired temperature has been reached, stays pretty stable with the heater mostly off. Thank you very much for a great year-round hobby room.
Mr F – Somerset - March 2018
Fitting team were excellent! From giving info re arrival time etc to working very hard to complete construction. Great attention to detail and very tidy. Big well done to them.
Mr & Mrs N – Oxfordshire - February 2018
All team members were extremely helpful (particularly Craig), accommodating to our wishes, and showed great attention to detail when they building the summerhouse to make sure it was perfect. Also Chris from the Newbury sales office was very helpful, visiting us at home to discuss the options.
Mr P – Surrey - January 2018
The installers were on time, neat, tidy and respectful. Their work was faultless.
Mrs H - Suffolk - December 2017
You exceeded our expectations at every stage. Your company brought us a ray of sunshine, old fashioned principles and customer service. You were very helpful and knowledgeable from the start then did as you said all the way to completion. Outstanding!!
Mr T - East Sussex - November 2017
Matthew and Henry did a terrific job last week, great chaps! The summer house looks wonderful, and actually looks as if it has always been there. Thank you for your wise counsel, guidance and great customer service over the past three months. Please pass on my compliments to the joiners and also to your terrific fitters.
Mrs R - Bedfordshire - October 2017
We found the fitting team and electrician, polite, friendly, helpful and hard working. A pleasure to deal with.
Mrs C - London - August 2017
We are very pleased with the garden shed your team installed last Friday. We very much appreciated the efficiency with which the shed was put up. The team were professional and delightful to meet. Thank you
Mrs F - Berkshire - July 2017
I would like to say how pleased we are with our new summerhouse. We are really impressed with the finish and quality of the building and the pleasant and efficient team who delivered and erected it... It makes a lovely addition to the garden and we are enjoying using it.
Mr M - Cambridgeshire - April 2017
The whole process went smoothly and professionally. I did not feel any pressure to make a purchase, and all staff I had contact with were friendly, courteous and considerate. Congratulations, best wishes and thank you.
Mr C - Cambridgeshire - April 2017
Contact from office was great. Checking the delivery arrangements etc. Team that did the installation were excellent. On time. Left site spotless. Great job.
Mr B - Berkshire - April 2017
The fitting team were superb. We had a good chat about the shed amd your company after they'd finished. I was taken by their obvious pride in doing a good job.
Mr & Mrs M - Cambridgeshire - March 2017
Well I'm delighted that all appeared to go so smoothly for you team who came over to construct the "shed"! Thank you to you and all staff involved in purchase and construction of the building: it is a superb piece of work and the quality of the workmanship is much to be admired. We are delighted with our "Burnham studio" although maybe it should be re-named Burnham Palace! Please convey a message of appreciation to all your staff involved including those at your base, your friendly fitters like the three musketeers in the photo and sub-contractors such as Callum the electrician.
Miss E - London - December 2016
I’ve been meaning for the last week to write praising Cranes to the skies and telling you just how thrilled we are with our beautiful new building... ...We are SO impressed with all the members of staff we've had the pleasure of meeting over the period we've been planning this - without exception everyone in Cranes has been helpful, considerate and cheery and nobody told us that to try and get a top of the range biuilding into a space without proper access was foolhardy - they just made sure it happened. It's truly wonderful in this day and age to encounter such superior, faultless and courteous organisation and implementation. Many congratulations and thanks to you all.
Mrs B - Derbyshire - December 2016
Just wanted to express our sincere thanks for the repair to the door of our summerhouse. Fits perfectly now! My husband said the men who came were brilliant, very polite and efficient. Thank you again for being such a reputable and great company!
Mrs S - Wiltshire - December 2016
I am writing to compliment the team who put up the Garden Room not only for the speed and quality of their work but also for their courtesy and tolerance of the remote directions that I gave from Hong Kong. I have now seen photographs of the finished product and it looks excellent. I look forward to seeing it for myself when I get back to England
Mr G - Kent
The new office looks great. Your men - Craig and Will - were first class and lovely lads. So thanks a lot.
Mr & Mrs P - West Sussex
I am writing to say how pleased we are with our new summerhouse. I would like to say that the installation engineers were both friendly, polite and very efficient in producing an excellent building on site... Please pass on our thanks to all involved in this purchase.