Our Customer Reviews


Ms NB - East Sussex - April 2022

The two gentlemen who erected the building were fantastic. I was very impressed with their focus and efficient way of working. The shed was up and complete within three hours. No fuss. Brilliant.

Mr J - Suffolk - April 2022

The two staff who erected my shed were very competent, worked methodically and paid attention to detail ensuring that all aspects of the erection were completed to a high standard. They completed the task in an efficient but unhurried way and were happy to assist me with drilling a hole in the shed floor to accept a power cable. The erection team were friendly and polite at all times and happy to answer all of my questions about the shed and its future care. A very impressive performance!

Ms S - London - April 2022

We are absolutely delighted with the overall quality, detail and finish of our new shed. We chose to pay extra for overlapping weatherboard cladding, and the exterior paint system in black, and it looks stunning. As a relatively expensive purchase for us, we felt reassured by the thorough design process, swiftly updated drawings and excellent communication throughout. Thank you.

Ms S - Oxfordshire - April 2022

I had quite a lot of questions in the lead up to placing an order for a superior shed that is divided into two compartments - as studio at one end and garden shed at the other. I also wanted to alter some aspects of the shed design after submitting the order. Robert Phelps could not have been more helpful. The fact that he came on a site visit was very reassuring and the whole process was the mark of a high quality product and service.

Ms B - Hertfordshire - April 2022

Our fitters were Rhys and Rob (I hope I have the names right!) They were polite and courteous and struggled with 45 mile an hour winds to install our studio. Very impressed!

Miss R – Gloucestershire – March 2022

The Burford sales staff were always available to answer any queries and were extremely helpful regarding time scales and advising on obtaining a planning application. They also were extremely helpful in organising a team to lay the base. The two gentlemen who came to erect the summerhouse were polite, professional, organised and extremely pleasant. They worked very hard all the time.

Mr I – Cambridgeshire – March 2022

Sam at your St Albans show centre was very helpful and particularly with her site visit. The team who erected the studio were very good and customer service has always been very helpful.

Mr N – Cheshire – March 2022

Website functionality is very impressive. General comms with the Sales staff is exceptional. Joe and the whole installation team were a delight to have on-site. Professional, courteous and efficient best describes.

Mr H – Derbyshire – March 2022

We enjoyed very much visiting the Nottingham showground and meeting Jean, who was most helpful with our order. The guys who came to erect the summerhouse were great -- most calm, professional and pleasant -- can't get over how they manoeuvred that huge trailer into a narrow space!

Ms F – Gloucestershire – March 2022

Laura at Cranleigh, who helped us choose the building, was incredibly helpful and accommodating and came for a couple of site visits until we were happy. The two workmen that came to do the installation were incredibly helpful and did a fantastic job.

Mrs M – Kent – March 2022

Whenever I phoned to ask sometimes quite specific questions (often on behalf of the landscapers who were preparing the area for the building), your sales staff were extremely helpful and knowledgeable. They were friendly and polite. Your fitters were amazing. They worked extremely hard and long hours. They were very efficient and, again polite and friendly. They were very respectful of my property. The end result is fabulous. Thank you.

Mr T – Surrey – March 2022

Romana at Tunbridge Wells deserves a special mention. She was so knowledgeable about the products. Nothing was too difficult for her, despite me changing my mind on several occasions as to what my requirements were. I didn’t feel at any time that she was pushing me into making a purchase. She is a credit to your company.

Mr & Mrs T – Kent – February 2022

Laura at Sevenoaks was brilliant. Your installers were excellent, polite, courteous and accommodating. They were really particular about the finish and quality of their job.

Mrs N – Wiltshire – February 2022

We were very impressed with both your service and all the members of Crane staff who did the work. I would have them any time.

Ms L – Surrey – February 2022

Laura, the sales advisor at Cranleigh, was brilliant, she took on board all I had said and recommended the most suitable shed, as a result, I am very happy with my new shed. The men that carried out the installation also listened to my requests and positioned the shed accordingly. All your staff were excellent.

Ms C – Hampshire – January 2022

Robert and Laura at your Cranleigh branch were exceptional. It was because of Robert’s great selling skills that I bought my shed. Also, Angus in customer service was also very helpful.

Ms K – Berkshire – January 2022

Very prompt and courteous replies to queries both by email and phone.

Mr S – Hertfordshire – January 2022

The fitting team were brilliant and they are one of the reasons why I would certainly recommend Crane Buildings.

Mrs M – Suffolk – January 2022

The whole team was great, but your two installation teams (base and build) were excellent. They were efficient, tidy and very pleasant to talk to. Well done them!

Mrs B – Warwickshire – December 2021

Your sales rep Andrew was extremely helpful at Burford Garden Centre. Felt valued as a customer.