Our Customer Reviews


Mr B - East Sussex - July 2020

The installations team worked swiftly and efficiently whilst obviously maintaining appropriate social distancing with us. The parking of the substantial vehicle and trailer close to the property potentially could have blocked our narrow lane but they managed to leave sufficient room for most vehicles to pass. They were very accommodating to the odd vehicle that needed a little help in squeezing past so basically, none of our neighbours were inconvenienced or delayed.

Mr L - London - July 2020

Joe from sales was extremely helpful, and Joe & Rob who fitted/built my new Salthouse Studio were courteous, polite, informative & very tidy. We're very happy with the professionalism of your staff.

Mrs W - Berkshire - July 2020

Everything was well explained and communication was constant and timely. The sales team at Hilliers Hermitage went out of their way to come to our garden and show us how our ordered Cley Summerhouse would fit. The installation team - Craig and Mark - were wonderfully helpful with their suggestions for how to position internal fittings, as was the electrician.

Mr C - Berkshire - July 2020

I’m a very satisfied customer, every aspect dealing with Crane was excellent. The lads who erected my shed were first-class, I could not be more pleased.

Ms H - London - July 2020

Everything with Crane was first class and done to perfection. I was impressed with both Liam and Callum. They were genuinely nice guys who cared so much about the company, with exceptional customer service skills. They were friendly and approachable.

Mrs M - East Sussex - July 2020

The service by the staff at the Lewes centre was fantastic. Very helpful, happy to change things for us and willing to help.

Mr C - East Sussex - July 2020

I'm very happy with my beautiful garden studio. Emma was especially helpful in the Lewes Crane office. Both fitters were pleasant and efficient.

Mr P - Nottinghamshire - July 2020

Every member we dealt with from Crane regarding our building were professional and helpful in every way.

Mrs K - Surrey - July 2020

We are thrilled with our shed and were particularly impressed by the team that came to build it. It was delivered only 7 weeks later than our original date due to COVID, clearly, Crane have managed this crisis brilliantly and somehow managed to keep your customers happy! Thank you for all the hard work

Mr G - West Sussex - July 2020

Peter was extremely helpful and a pleasure to deal with. He is the sort of person who makes buying something that's a big-ticket item (and a Superior Shed was a big-ticket item for me) enjoyable and worry-free. His knowledge of the product and helpfulness in unhurriedly guiding the choice of specification was most impressive. The two fitters were both extremely polite, accommodating and very efficient.

Mr C - Surrey - July 2020

I am writing to say how pleased I am with the two new garden buildings recently supplied by yourselves and how they have transformed our garden. The quality and finish of my summerhouse and shed are exceptional. I would also like to formally recognise the two-man installation team (Callum and Liam) they worked with extreme professionalism at all times and worked late into the eve on the first day to get both shells up and watertight, as rain was predicted the following day. They were extremely polite, very neat and tidy, and completed both buildings with real detail to finish. I hope they will receive this message of thanks as they really are a credit and ambassadors to Crane Garden Buildings.

Mr A - Staffordshire - June 2020

The salesperson at Trentham, Ben, was very helpful and came & looked at our site and recommended a professional landscape gardener to lay the foundation properly. After the lockdown, we were happy that we got our delivery fairly quickly. The shed assemblers were efficient and speedy.

Mr S - Surrey - June 2020

The two shed installers were very good, efficient and helpful.

Mr K - Oxfordshire - June 2020

I thought that the guys who fitted the shed were excellent. My garden is a difficult site to access and they were able to deliver as promised.

Mrs S - London - June 2020

I was impressed with Crane Garden Buildings from beginning to end. The installation guys were brilliant.

Mr M - Surrey - June 2020

The circumstances were complicated for delivering and installing my shed as a result of the current situation caused by the Corona pandemic, but I was particularly impressed with the punctuality and politeness of your staff members.

Mr M - Surrey - June 2020

The circumstances were complicated for delivering and installing my shed as a result of the current situation caused by the Corona pandemic, but I was particularly impressed with the punctuality and politeness of your staff members.

Ms H - Warwickshire - June 2020

Everyone was lovely to deal with and very helpful and knowledgeable. I was so impressed with the workmanship of the fitters. They have done a great job and were really helpful and pleasant throughout.

Mrs C - Oxfordshire - June 2020

I don't think you could have done anything else to improve my experience with you. The two guys that came to install my Ickworth Summerhouse were friendly. I was particularly impressed with the two guys that came the previous week to lay the base. I have a very sloping garden and they had to build the back of the base up a bit. Excellent staff and service. All four members represented Crane very well. We are really enjoying our Crane Summerhouse. It was even tranquil watching the heavy rainstorm yesterday!

Mr W - Norfolk - June 2020

I was very happy with the pre-installation contact, particularly in difficult circumstance during lockdown.