Our Customer Reviews
Mrs C - Wiltshire - August 2019
I just want to take this opportunity to thank all your team for the outstanding job that you have done from me. The whole process has been seamless, from the speed of contact from placing my order, keeping in touch throughout the production process and finally delivery and installation. The team that were at my home doing the installation were lovely and have done a fantastic job, I cannot thank them highly enough. I’m so glad that I chose to use Crane for my summerhouse purchase. I’m sure my family, friends and I are going to get years of use and enjoyment from this addition to our home. I would have no hesitation in recommending yourselves to anyone that was thinking about investing in one of your garden items. Thanks again from one very happy customer 😊
Mrs H - Oxfordshire – July 2019
Everyone from the sales staff to the installation guys were polite, helpful and efficient. My summerhouse is gorgeous and well made. You could not employ better staff - they are a credit to Crane Garden Buildings.
Ms H - Derbyshire – July 2019
Everyone involved from Martin initially, to Joe and Ryan who assembled the shed and the Office Staff who kept me informed were very clear about procedures. All round, an excellent Family Company.
Mr C - Nottinghamshire – July 2019
Simon at your Nottingham Show Site couldn't have been more helpful and charming. The installation team were great, smart and professional, cannot recommend them highly enough. In all a brilliant service, many thanks.
Mr M - East Sussex – June 2019
We were very impressed and extremely pleased with the level of service shown by all your staff that we dealt with. In particular, we want to thank Emma at your Brighton Show Site. Also, we would want to particularly mention and commend your installation team of Craig and Nathan. The service shown was exceptional. They installed our building efficiently, quickly and remained incredibly tidy. Nothing was too much of a problem if we had any questions. We thought they both were a credit to your company. Please again pass on our thanks to both Craig and Nathan.
Mrs C - Suffolk – June 2019
Lee was very patient and helpful in assisting me in designing my Langham Studio and with any enquiries I made. I found the Customer Service team helpful, ringing me back and following up on any queries. Thank you!
Mr T - Oxford – May 2019
The people who delivered and constructed our shed were 'can-do' folk - nothing was too much trouble and they went the extra mile.
Mrs R - Stoke-on-Trent - May 2019
Customer service very helpful when arranging the delivery date. Fitting team excellent. Sales staff helpful.
Mrs I - Kent - May 2019
We were impressed with the initial contact, visit and help from Jo. The installer worked hard and efficiently and were very polite and helpful during the whole process. The Salthouse Studio was completed by the end of the second day and we were very pleased with the result.
Mr M - Hastings – May 2019
Because access to the property is very restricted, I was not looking forward to the expected difficulties that would be encountered. I need not have worried; your staff found a place to park and carried the summer house components approximately 300 yards to the installation site by hand. No fuss, a very can-do attitude.
Miss D - Wiltshire – May 2019
Pauline was extremely helpful and supportive with the whole process; she is an excellent saleswoman and so kind. She put my mind at ease making the decision. James and his team were very polite and worked hard putting up my garden studio, they were quick and thorough. Communication was great and they were very clean, clearing up all the mess. Really thrilled with my garden studio...it looks beautiful!
Mrs D - Bristol - April 2019
Many thanks. Shed was delivered yesterday. Your team did a great job assembling it and gave helpful advice about its long term care. They arrived when they said they would, parked fine and worked really fast. Most impressed.
Mrs J - Hampshire - April 2019
I would like you to know that my husband are delighted with our new little shed and we were very impressed with your company, both with the product and the service we received throughout the process from order to delivery and installation. Everything was excellent and we think you are a first class company. The young men who installed the shed put it up in pouring rain but remained cheerful throughout with not a word of complaint. Their attitude was exemplary and we feel they are to be commended. We would not hesitate to recommend your company to others.
Mr C - Cheshire - April 2019
I want to thank you for you advice and guidance - especially your frank and honest answers to my questions. I am delighted to have purchased a garden office/summerhouse from Crane buildings and was very impressed that you were able to visit my property so readily which helped re-assure me that I was making a good decision. I feel completely confident in the professionalism and service Crane Buildings offer and am impressed how you solved the challenges to the access of my property.
Mr M - Devon - March 2019
Just a note to let you know that your workmen have just completed installing our little shed, and we are very pleased with the finished result, and your workmen were very polite and helpful. Thank you.
Mr G - Oxfordshire - February 2019
The fitting team were extremely considerate and assembled the shed with efficiency and care. They paid genuine attention to the final result.
Mrs M - East Yorkshire - January 2019
From the first point of contact at RHS Chelsea to the follow up at Nottingham our experience with Crane was first class.
Mr H - Bridgend - January 2019
I rang the company before this survey to express my customer satisfaction of the product from first seeing it to its arrival at my home. From that you could say I am a delighted customer. Excellent service from start to finish, the delivery team were outstanding too.
Mrs L - Oxfordshire - December 2018
Really impressed by the relentless hard work on the part of Kenny and his assistant who put up the building. They never stopped and worked until dark and back again at 7 am the following morning! Also delighted with Roger’s work who came to finish the interior details. Must also mention Andrew and Paul at Burford who were very helpful and patient with me whilst I made up my mind!
Mr R - Berkshire - November 2018
Just a quick note to say what a great job the team did today with my shed. Firstly, quite how they managed to get parked is impressive. They were super fast and finished a long way before I expected them to. The shed is great, even Mrs R approves and our little boy has decided it's no longer mine, it's his! I'd be more than happy to recommend you to anyone who asks.