Our Customer Reviews
Mrs D - Berkshire - December 2019
All the people that we had contact with were very good. Sales were helpful and informative, followed up on calls and advise, and were not pushy. The installations team were efficient, hard-working and completed within the timescale. The electrician was very polite, professional and completed the work quickly. He also explained what he had done and showed us the completed work before leaving, which was appreciated.
Dr M - Nottinghamshire - December 2019
Your sales team in Nottingham were excellent. They were really helpful in explaining the options and a real pleasure to deal with. And the installation team did an excellent job and again were great to deal with. When I called to make payments, the office team were very helpful too. And the installation date was much sooner than we were originally advised when we initially placed the order, which was a very pleasant surprise. All in all, a very good experience, and we're very pleased with our building. Thank you!
Mr & Mrs W - Berkshire - November 2019
Pauline at Newbury was very helpful and obviously had lots of experience. Your installers, Craig and Reece, were very good and quick. Again, obviously very experienced. Our shed was erected perfectly on the base.
Mrs D - Berkshire - November 2019
All the people that we had contact with were very good. Your sales advisors were helpful and informative, followed up on calls and advise, and were not pushy. The installers were efficient, hardworking, and completed within the timescale. The electrician was very polite, professional and completed the work quickly. He also explained what he had done and showed us the completed work before leaving, which was appreciated. I am very happy with everything.
Dr M - Nottinghamshire - November 2019
Simon at your Nottinghamshire show site was excellent, really helpful in explaining the options and a real pleasure to deal with. And Jamie and Ryan from your installations team did an excellent job and again were great to deal with. When I called to make payments, the office team were very helpful too. And the installation date was much sooner than we were originally advised when we initially placed the order, which was a very pleasant surprise. All in all, a very good experience, and we're very pleased with our building. Thank you!
Mrs L - Norfolk - November 2019
I was very satisfied with your service at all stages and I can't fault any of the staff I had contact with. I love my new garden shed/workshop!
Mr G – Wiltshire – November 2019
Every person we dealt with, from the show centre to the base building and the shed installers, were all excellent, communicative and did great jobs exactly when they said it would be done. We were very impressed!
Mr M - Kent - November 2019
Your team are a credit to your company. We found them polite, very hardworking, and professional. It was a pleasure to have them at our property and erect our building. Also, they were very tidy workers. Very impressed customer.
Mr W – Surrey - November 2019
I have no complaints about any member of your staff. The two men that installed the summerhouse went about their work in a very professional manner.
Dr P - Oxfordshire - November 2019
The guys who came to fit the building were great. They were friendly, efficient, competent. We were very impressed.
Mrs H - Surrey - November 2019
Robert at your show site in Sunningdale, where we first saw your product, was very helpful. He was also reassuring and helpful when we contacted him about the base required. The two members of your fitting team who installed our shed were very polite and professional.
Mr & Mrs M - West Sussex - November 2019
The service we received was outstanding. Everybody was delightful, considerate and competent. A special thanks to Emma, your advisor at your Brighton show site. She is the ultimate ’can do’ person, nothing was too much trouble. We loved her!
Dr S - Dorset - November 2019
I first met Lee at the Chelsea Flower Show and he was incredibly helpful in working with me to realise my dream shed. The installation team were great and the chap who came to finish off some details was great and loved my dog. Last year I had a greenhouse supplied by a big-name company and, while I am thrilled with the finished product, the installation process was a nightmare. My experience with Crane has been the complete opposite, they were brilliant throughout!
Mrs B - Cambridgeshire - November 2019
Very pleasant staff at every stage of purchase. No pressure from sales staff on initial enquiry and staff who constructed the base and erected shed were very efficient and courteous.
Mr & Mrs K-B - Cambridgeshire - November 2019
We found Joe easy to deal with, attentive but not in any way becoming the archetypal pushy salesperson. Joe allowed us to take our time when choosing our shed and answered our questions in an honest, straightforward and polite manner. The installation teams were professional, making clear their requirements for water and electricity before they arrived. Clear communications given about their arrival times, introductions were given over the phone and on arrival. Very helpful with any queries on the day and gave suggestions, for example, regarding the installation of pea shingle surround before the final fit of the shed. Crane is a very nice company to deal with, we found them completely professional, good at communicating, trustworthy and completely reliable. We have no hesitation in recommending Crane in the provision of their products and service. Very well done.
Mr L - Lincolnshire - October 2019
Kenny, the senior fitter, was very skilled and worked non-stop to get the task done. It was amazing to watch him work. Ryan was also very capable. They had good teamwork, were courteous and took pride in their work - excellent.
Dr S - East Sussex - October 2019
I would particularly like to give a plaudit to Emma at your Brighton show site for her very attentive helpfulness throughout the project. It was a real pleasure to deal with her and nothing was too much trouble.
Mr P - Nottinghamshire - October 2019
We were very impressed with Jean for her patience & understanding, and Simon for his knowledge & warm accommodating welcome. Both lads from your installation team were great. They were polite, speedy & efficient. We are very happy with our building, thank you!
Mr C - East Sussex - October 2019
Emma at your Brighton Show Site was brilliant to deal with. She was very clear, informative and helpful.
Mr G - Nottinghamshire - October 2019
Both fitters were absolutely fantastic! They were very good and worked their socks off.