Our Customer Reviews

Mr H - East Sussex - October 2020

Emma in your Brighton office was very informative and helpful. Your installation staff were excellent.

Mr M - London - October 2020

Everything was very professionally carried out and the installers were well mannered, respectful, and helpful.

Mrs P-W - Wiltshire - October 2020

Everyone we dealt with was fab!

Mr W - Berkshire - October 2020

For a premium product and premium price, I would expect the Rolls Royce Service, which I got. Well done 👍

Mr H - East Sussex - October 2020

Emma at your Brighton show centre was courteous and efficient - a good ambassador for Crane.

Mrs W - East Sussex - September 2020

I was very impressed by how the two installation guys worked together, they knew exactly what the other was doing in order to put up my shed with ease and expertise. There was no mess or fuss, just an excellent job well done! On leaving my garden and following all government guidelines where Covid-19 is concerned, it was explained to me about paperwork being left inside my shed and how to care and look after my shed for the future. I have already been approached by neighbours saying how wonderful my shed looks; I had no problem recommending Cranes. With so much going on in this world today, my shed will most certainly now be a place where I can now escape to! Thank you, Crane!

Mrs H - Oxfordshire - September 2020

When I first wanted to look at the Crane display at Burford, Andrew was wonderfully helpful. He instantly understood what I was looking for, although I was not sure myself, and persuaded me to look at sheds which were cheaper than I originally thought I wanted. As a direct result of this, I decided to order a Holkham Summerhouse as well as a couple of sheds! When Andrew came to my house to advise on where the sheds should be sited, he again suggested solutions I had not thought of; he pointed out that my original idea involved unacceptably pruning a tree. By the end of it, I felt that Andrew was a personal friend, and later when I spoke to Robert on the phone, it was clear that everything I had discussed with Andrew had been passed on so I did not have to explain anything and felt that he too was a friend. It was a very professional operation.

Mr M - Surrey - September 2020

From enquiring to the delivery of the shed, it was an excellent experience. The base laying crew and the installation crew were all impressive in all aspects of their work at the property - a real credit to Crane.

Mrs W - Wiltshire - September 2020

It all ran very smoothly, from looking at the building in Buford Garden Company to the laying of the base and the assembly of the building. Sam and Charlie who built it were charming, despite it being extremely hot on both days! It was all perfect, thank you!

Mrs B - Buckinghamshire - September 2020

The two guys who delivered and erected the shed were brilliant. Very professional, organised, and courteous. Gold star for them!!

Mr W - Gloucestershire - September 2020

Andrew at Burford, our first point of contact right before lockdown, was really helpful, and a great introduction to Crane. Our other personal point of contact were the fitters. They were excellent. Friendly, knowledgeable and the work was done quickly too. Overall, very happy.

Mrs F - West Midlands - September 2020

The installation team were polite, professional, and superb ambassadors for your company. The whole experience, from the phone call advising of arrival time until the moment they finished the job their approach to the task and to us, as customers, was exceptional.

Mrs P - Cumbria - September 2020

The installation team were fabulous. They rang first thing, they arrived on time and they installed the shed in Lakeland rain. They were wet through when they finished, they smiled throughout and were then driving to Scotland for the next day. They never complained.

Mr H - East Sussex - September 2020

The experience was entirely satisfying. Emma was very helpful. She is based at the Crane Garden Buildings site at Goldcliff Garden Centre in Lewes, Sussex. The two installers, Kenny and Duncan, were on time, extremely efficient in their work and departed without leaving any mess behind.

Dr A - London - September 2020

I absolutely love the shed - it is perfect in every way.

Mr C - Norfolk - September 2020

Excellent delivery. Everything was done very professionally. Very impressed with the installers Craig and Mark, also Deborah who did her utmost to accommodate my concerns about weather conditions. She could not have done any more for me. Very grateful to her. That is customer service 100%.

Mr W - London - September 2020

All staff were very friendly and helpful. Sharon from HQ was a great help but so were other members of staff that I spoke to. Matt, the fitter, was very helpful and respectful of our house while here putting up the shed.

Mrs H - West Sussex - September 2020

We are very happy with the quality and the service. We were impressed with all the staff who were part of the build. All were professional, flexible, and very hard working. A credit to your installation team.

Mr P - Hertfordshire - September 2020

You were great and the guys clearly know what they're doing and worked as a team. Particularly liked the way you measured where the nails went on the roof. Great job and really impressed by both the quality and the service.

Mr C - Norfolk - August 2020

Everything was done very professionally, and the delivery was excellent. Excellent delivery. Very impressed with the installers Craig and Mark, also Deborah from customer service who did her utmost to accommodate my concerns about weather conditions, even arranging to have the shed installed a day earlier. She could not have done any more for me. Very grateful to her. That is customer service 100%.