Our Customer Reviews

Mr D - London - June 2020

Initially, I thought that Crane were expensive. Now that I have experienced the whole process, Crane aren't expensive, they're just in a different league to everyone else! Emma from Brighton, Pauline from Newbury and Andrew were all outstanding.

Mrs M - Norfolk - June 2020

This has been a particularly difficult time in which to purchase a summerhouse given the difficulties of coronavirus and lockdown but Crane Garden Buildings managed the situation very well.

Mr W - Wiltshire - June 2020

Everything from our first visit to the Burford show centre to the completion of the build at our home was excellent and, from our experience, could not be improved. Everyone from the sales office and HQ staff to the people carrying out the build were all helpful, efficient and polite.

Dr M - Nottinghamshire - May 2020

Helpful professional staff at every point of contact. Staff who delivered and installed were very careful to maintain social distancing and were very pleasant with us. Despite difficult circumstances caused by Covid-19 we received our garden shed in perfect condition and are very happy with the product and service.

Mr O - Surrey - May 2020

Frankly, everyone was great, from Darren in sales, Samantha in Customer Service and the delivery and installation crew. Everyone was courteous and helpful. Thanks, Crane, we are very pleased with our shed and the service around it.

Mrs S - Hertfordshire - May 2020

I was particularly impressed with the helpfulness of Helen in the sales office in St Albans.

Mr H - Suffolk - March 2020

My main point of contact was Joe from your Narford sales team and he was most helpful as indeed were others during the process.

Mrs T - Merseyside - March 2020

I cannot think of anything you could have done to improve my experience with you. Everything went very smoothly. All members of staff have been exceptional from the first time we discussed one of your buildings with the Salesman at the Burford Garden Centre, to the home visit by Lee and then on to the erection of the building by Ryan and Rory and the installation of the electrics by Jack. Ryan and Rory are a credit to your business. Exceptionally hard working and arrived when they said they would.

Mr M - Norfolk - March 2020

From the outset of my enquiry to the successful delivery of my order & it’s erection, ALL of the Crane employees were helpful, efficient & polite.

Mr B - Dorset - March 2020

It was a particular pleasure to deal with Joseph from your Narford sales team who came to look at the site and advise on what needed to be done to clear it. This was very reassuring and gave me confidence about what work we needed to do to prepare the site. The base builders and the shed installers were all very professional, worked hard in unpleasantly cold and at time rainy conditions. They also were helpful in answering questions about the work and future care.

Mrs W - Hertfordshire - February 2020

I was particularly impressed with the sales advisors at your Burford show site. John and Mark from the base team, and the fitters Tony and Joe were exceptionally helpful.

Mrs R - London - February 2020

It took me a while to decide to place an order and all the people I dealt with in the sales team were very helpful and thorough and answered all my questions. The 2 men who came to put up the lovely Peckover Shed did a very good job. They kept me well informed, were punctual and they were also very pleasant people to deal with.

Mrs W-G - Oxfordshire - February 2020

The chaps who levelled the ground and laid the concrete were brilliant. Exemplary service and attention. Also, the support I received from HQ when the style of my building had to be changed, was extremely helpful and professional.

Mr C - Hertfordshire - February 2020

From start to finish, a job well done.

Mrs E - Leicestershire - February 2020

I have found members of Crane staff friendly, helpful and courteous.

Ms C - London - February 2020

All of the fitting staff – concrete base, electrics, summerhouse build – were excellent. A really high standard of workmen, thank you.

Mr S - Suffolk - January 2020

The sales guy Lee was very helpful, nothing was too much trouble. He’s an asset to your team, as were the guys who came to install my shed. They were very polite and just got on with it. It has been a very good experience buying from Crane, well done!

Mr P - East Sussex - January 2020

Emma in your Brighton sales office was extremely helpful in showing us a range of products and for talking us through the purchasing process. She kept us informed (without pestering) of products that would fit our needs. Also, the installation team were very proficient and got on well with the job.

Mr P - West Sussex - January 2020

There were some small problems with our ex-display building, but Crane were all very helpful in sorting it out and keeping us informed. We were particularly impressed with Mark from the installations team, who worked long into the evening to get ready for the electrician, and then went out of his way to finish off the next day - all with good humour!

Mr & Mrs B - Wiltshire - January 2020

Pauline (from the Newbury office) was fantastic. She worked really hard to support us through our purchasing process. She was genuinely interested and engaged. Nothing was too much trouble for her. The workmen who erected and installed the building were also amazing. So hardworking and incredibly efficient. Very impressive.