Current Job Vacancies


National Retail Sales Manager

Reporting directly to the CEO and as part of the Senior Management Team, the role of National Showrooms Manager will oversee every aspect of our retail sales operation ensuring we have a passionate and motivated sales team, retail sites that exemplify the quality of our offering and that sales targets are consistently achieved.


CGB is characterised by its values of Passion, Respect, Good Citizenship and Sustainability and the National Sales Manager will be committed to our mission and through the recruitment, training and coaching of our sales teams, ensure that the customer experience reflects these values and exceptional service.


 Principle Accountabilities

  • Responsible for running the national sales team based at the company’s show sites.
  • Responsible for overseeing our retail show centre operations and ensuring that these sites reflect the company’s position as the UK’s leading supplier of high quality handmade timber buildings.
  • Develop a national sales plan based upon the targets outlined in the company’s strategic plan.
  • Manage and motivate the sales team helping them to maximise their own potential whilst driving sales that achieve company targets. Maintain continuous contact with individuals and show sites through regular conference calls, quote reviews, and sales webinars/training sessions.
  • Monitoring sales performance KPI’s ensuring we understand and react to any variances to plan.
  • Embed a management structure that allows the proper amount of oversight and training etc to take place across the show centre estate
  • Regular visits to each show site to support the local sales teams and build relationships with management at our partner Garden Centres.
  • Ensuring adherence to company operating procedures (COPs)  that cover, amongst other things, best practice, company processes, health and safety etc. Developing and implementing new COPs that respond to changes in the retail environment.
  • Work closely with Marketing and Business Development ensuring the voice of the customer is heard within the organisation.
  • Act as the prime management contact between sales and other areas of the business thereby establishing excellent collegiate relationships.
  • Embed CGB’s values into everyday work activities for yourself and your team.

Knowledge, skills and experience requirements

Knowledge

  • Customer experience and generation of sales.
  • Leading a team.
  • A knowledge and understanding, gained at management level, of retail sales environments.

 

 

Qualifications

  • Leadership level 5 or above (desired).

 

Skills

  • Effective stakeholder management and forming internal and external relationships.
  • Decision making skills.
  • Outstanding communication and influencing skills.
  • High levels of empathy combined with listening skills gained in a consultative selling environment
  • Exceptional eye for detail.
  • Strong planning and organisational skills.
  • Leadership skills.
  • Common sense and sound judgement.

 

Experience 
  • Proven sales management experience in a successful results driven culture.
  • Leading a team.
  • Luxury product industry.
  • Retail background a distinct advantage

 

Rewards & Benefits:


  • Competitive salary relevant to experience
  • Bonus scheme linked to performance
  • Car Allowance
  • The opportunity to work for a company that is driven by it values and recognises that its people play a crucial role in its success

Salary: relevant to experience

Saw Operator - Salvador, Tiger & Crosscut machines

At Crane Garden Buildings our employees are our biggest asset, we are committed to continuously improving the employee experience and individual’s wellbeing.  We have exciting new opportunities within our workshop for individuals looking to progress within a manufacturing environment and achieve their full potential. 


The Role:


We are looking for a skilled Saw Operator to join our manufacturing team. 


This role involves working at the start of the manufacturing process, cutting and preparing timber for the next stage in the process. It offers the opportunity to learn about the materials we use in our buildings, while using the latest automated cutting machines.


As an Ideal candidate you will need the following:


  • Previous experience of working with Salvador, Crosscut, Tiger or Band saws and willing to work with automated loading and pre-programmed machines
  • A good level of understanding and experience of working with different types of timber
  • Confident to change blades and maintain both working area and equipment
  • Competent at working with measurements and dimensions with a good eye for detail
  • Have a good personality and ability to be part of a growing team
  • Must be physically strong and fit as you will be lifting heavy items
  • Compliance of all Health and Safety procedures

Rewards & Benefits being offered for the Saw Operator role:


  • Weekly paid salary £500pr week 
  • Attendance bonus after qualifying period
  • Opportunity do overtime at peak times
  • Holiday entitlement increasing with length of service to 25 days, plus bank holidays
  • Absence Payment after qualifying period
  • Healthcare payment scheme (Health Shield)
  • Death in Service benefit
  • Contributory pension scheme
  • Excellent staff facilities including breakfast, fruit, drinks and free parking
  • All workwear provided
  • Opportunity to use the company holiday lodge
  • Opportunities to achieve your full potential through our Crane training academy and individual development plan.

Usual working week is 40 hours - Monday to Friday 8:00 - 16:30 with occasional Saturday mornings.


Join our team today to start your career within an established Norfolk heritage business specialising in creating handmade garden buildings of exceptional quality that exceed our customers dreams and maximises their outdoor space. 

Salary: £12 -£12.45 per hour

Showsite Sales Consultant - Brighton

We are recruiting a sales consultant for our show site at the Goldcliff Garden Centre near Lewes.


Due to an increase in sales and growing demand in this product sector we are looking for a candidate from the retail or sales sector to join our Sales team.


The Role


Reporting directly to the Show Site Manager you will ensure that the Crane Garden Buildings ethos for quality and service is presented to our customers. Working as part of the sales team you will strive to achieve / exceed targets set by the business and ensure that the highest standards of presentation are always delivered.


Key Responsibilities:


  • Produce accurate quotations in line with customer requirements and present terms of agreement and close sales
  • Respond to incoming email and phone inquiries from new and existing customers
  • Ensure all sales are recorded and order information entered on to the company CRM system
  • Represent the company at trade exhibitions, events and shows
  • Advise on forthcoming product developments and discuss special promotions where appropriate
  • Conduct visits to the customers property to measure and qualify the suitability of products as required
  • Review your own sales performance, aiming to exceed targets

The Person


As a confident and outgoing person, you will engage customers by using a consultative approach to guide customers through the selection and purchase of their dream garden building. Using the full training that you will be given you will help them realise their vision offering a range of bespoke features and colours that best compliments their outdoor space. We are looking for people who share a passion for delivering a customer experience and a quality product that exceeds expectation.


Required Skills:


  • Excellent communication and listening skills with the ability to build relationships
  • Proven experience of delivering a consultative sales approach and great customer service
  • Enthusiasm to become an expert in the full product range
  • Experience of working with a CRM system would be an advantage but not essential
  • In reward the Sales Consultant role offers:

Benefits include:


  • Basic salary £27,800
  • Quarterly bonuses up to £10,000 for achieving target
  • Opportunity to earn commission for exceeding targets
  • Clothing allowance
  • Onsite parking
  • Contributory Pension scheme
  • Opportunity to work for a company who value a healthy 'work life' balance

Usual working pattern is 40hrs on a 3 week rota including 2 weekends on / 1 off


Being fully mobile and having your own vehicle is essential for this role as you may be required to conduct site visits.


As this role involves working with the public an enhanced DBS check will be conducted prior to appointment.

Salary: £27,800 plus bonus and OTE

Sales Designer - Burford

We are recruiting a sales Designer for our show site at The Burford Garden Centre.


As a confident and outgoing person, you will use your consultative and creative expertise to guide customers through the selection and purchase process. Utilising the full training that you will be given you will help clients realise their vision of the ultimate garden room offering a range of bespoke features and colours that best compliments their outdoor space. 


We are looking for people who share a passion for delivering a customer experience and a quality product that exceeds expectation.


Key Responsibilities:


  • Engage and inspire the customer, promoting our products and advising in the selection of the best garden building for their needs
  • Produce accurate quotations in line with customer requirements and present terms of agreement and close sales
  • Promote the business ensuring all sales opportunities are followed up
  • Conduct visits at the customers property to measure and qualify the suitability of products
  • Respond to incoming email and phone enquiries from new and existing customers
  • Ensure all sales are recorded and order information entered on to the company CRM system
  • Represent the company at trade exhibitions, events and shows
  • Advise on forthcoming product developments and discuss special promotions where appropriate
  • Review your own sales performance, aiming to exceed targets

Required Skills:


  • Experience of delivering a face to face consultative sales approach
  • Sales & Service driven, with a creative and inspiring personality
  • Able to discover and overcome objections and close sales
  • Highly organised with and eye for detail
  • Experience using a CRM system would be an advantage but not essential as full training will be given

Rewards & Benefits:


  • Salary £29,500
  • Quarterly bonuses up to £8000 per year for achieving bonus 
  • End of year bonus of £2000 for achieving annual target
  • Commission paid on every sale
  • 28 days holiday including bank holidays, increasing with length of service
  • Health Shield payment scheme
  • Death in service benefit (twice annual salary)
  • Sick pay after qualifying period 
  • Onsite parking
  • Contributory Pension scheme

The working pattern is 40hrs per week on a 2 week rota with alternate weekends.


Being fully mobile and having your own vehicle is essential for this role as you may be required to conduct site visits.


As this role involves working with the public a DBS check will be conducted prior to appointment.

Salary: £29,500 plus bonuses & Commission